Contact Us

Ultimately, our patients are the reason Children's Hospital Urgent Care exists. We constantly work to make your children's urgent care experience a positive one. If you have questions, please call 865-541-8379. For the safety of our patients, we cannot give medical advice of any kind via the internet or phone.

Contact Us


General Information: 865.541.8379


Billing Inquiries: 1.888.952.6772


Fax: 865.670.6614


Community Relations, please contact: Jessica Williamson: 865.985.7126


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“Where can you find us?

We are located at 1025 Childrens Way! When you enter the West Campus follow the red ‘Urgent Care’ sign and come in the double doors under the green awning.

We are open 5 p.m. to midnight, Monday-Friday and 2 p.m. – midnight, Saturday & Sunday!”