Pediatric Urgent Care vs. ER

When to go to pediatric urgent care vs. the emergency room


How do you know when to go to pediatric urgent care vs. the emergency room? Click Here for a PDF list of symptoms & conditions.


These are some of the most common symptoms in children that require immediate medical care. Look for your child’s symptoms (or something similar) to determine which type of medical care they require. Pres Ctrl + F to search for a specific symptom.


If the situation is too urgent to read through this list, please consider taking your child to the nearest ER. If you have questions, please call our office at (865) 541-8379. Please note that we cannot give medical advice of any kind via the internet or phone.


Reasons to go to pediatric urgent care

  1. Fever (if older than 2 months)
  2. Ear pain
  3. Abdominal pain
  4. Headache
  5. Rash
  6. Mild wheezing
  7. Persistent cough
  8. Cuts or minor burn
  9. Suspected sprain or fracture
  10. Vomiting or diarrhea
  11. Sore throat
  12. Infected bug bite
  13. Minor animal bite
  14. Mild allergic reaction
  15. Urinary infection

Reasons to take your child to the emergency room

  1. Severe difficulty breathing
  2. Change in mental status: unusually sleepy or difficult to wake, disoriented, or confused
  3. Excessive bleeding
  4. Stiff neck and fever
  5. Continuous rapid heartbeat
  6. Ingestion of poisonous substance
  7. Ingestion of excessive medication
  8. Severe head injury
  9. Medical device malfunction
  10. Infant (less than 2 months) with fever
  11. Severe dental trauma
  12. Penetrating eye trauma
  13. Neonatal jaundice


For directions to Children’s Hospital Urgent Care, visit our Location page.

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