Pediatric Telemedicine

You can now receive the same quality clinic care from the comfort of your home. Telemedicine allows you to connect with a Children’s Hospital Urgent Care provider from your tablet, computer or mobile device. Please know that not all pediatric injury or illness can be diagnosed over video call. Some conditions may require further testing or examination in person.

Now Offering


Quality Pediatric Care

From The Comfort Of Your Home

Request Telemedicine Visit 

Hours Available



Telemedicine is offered 365 days a year. Children’s Hospital Urgent Care has two convenient locations in East Tennessee. Find a location nearest to you.


Monday – Friday 

4:00 p.m. to midnight 

Saturday & Sunday 

1:00 p.m. to midnight 

How It Works



Scheduling a Telemedicine visit allows you to connect with a Children’s Hospital Urgent Care Provider from the comfort of your home.

  • Select ‘Request a Telemedicine’ Visit
  • Follow the prompts to input information about the child and parent/guardian
  • Select a time convenient to your schedule
  • A link will be sent to you for your virtual visit

The child’s primary care office will receive a summary of your virtual visit.


Request Telemedicine Visit 

What We Treat


Allergies & Asthma

Minor breathing and respiratory issues

Cough, Cold, Flu

Fever, cough, cold, sore throat, headaches, sinus infections,

Minor Illness 

Earache, pink eye,

Stomach pain, nausea, diarrhea

Constipation, vomiting

Minor Cuts & Skin Irritations

Cuts, rash, lice,

Minor Injuries 

Burns, bites, bumps & bruises




Your telemedicine visit can be billed to your insurance or is a flat-fee of $$$


  • With Insurance
  • Without Insurance

Frequently Asked Questions



What is telemedicine? 

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How does it work? What symptoms are best for telemedicine?

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What if my child needs a lab test or prescription? 

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Your prescription will be sent to the pharmacy of your choosing for your convenience. We recommend you select a 24 hour pharmacy if one is nearby.


Can the doctor see more than one of my children during the visit? 

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What items do I need to have close by for the visit? 

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