Contact Us

Ultimately, our patients are the reason Children’s Hospital Urgent Care exists. We constantly work to make your children’s urgent care experience a positive one. For immediate medical questions or concerns after regular business hours, please contact your Children’s Hospital Urgent Care location. For the safety of our patients, we cannot give medical advice of any kind via the internet or phone.

Contact Us

General Information & Patient Feedback


Blount Outpatient Center:

Ph: 865.518.0994

Fax: 865.982.9215


Emory Center:
Ph: 865.343.6980
Fax: 865.947.6907



Sevier Center:

Ph: 865.280.6525

Fax: 865.908.8269


West Campus:
Ph: 865.541.8379
Fax: 865.670.6614



Kim Holloway

Director of Operations


Marketing & Media

Kelly Zampini

Community Relations Manager

Medical Records


Children’s Hospital Urgent Care will release medical records during operating hours to those who are authorized to receive a patient’s records. Completion of the Authorization for Release of Protected Health Information form and a government issued photo ID is required to be presented in person. Whenever possible, records should be requested from the office where care was provided.


Requests for records to be sent to a third party can be made by submission of a completed Authorization for Release of Protected Health Information and a scanned copy of a government issued photo ID of authorized parent/guardian. Requests can be made in person or required documents can be faxed or mailed to the site where care was provided.


Patient Feedback


Children’s Hospital Urgent Care is dedicated to providing compassionate, quality care to our patients. Tell us how we did! We value your feedback and invite you to share your experience with us. Please visit the page below to submit your feedback. Thank you for choosing Children’s Hospital Urgent Care for your family.


Click here for the Patient Feedback Form

Be Social

Latest Facebook Post


Follow us on your preferred social media platform to stay up-to-date on healthcare news, local updates, parent resources, and much more!


Like us!