East Tennessee Children’s Hospital and its affiliated practices provide easy and private patient portal access to your child’s medical records online.
Parents who have had a child in the urgent care recently and provided an email address will automatically receive an email detailing how to access the portal.
Patients who received laboratory services while at the urgent care will receive results up to 48 hours after visit.
The interactive user guide below demonstrates how the Patient Portal works. For more information about signing up for the Patient Portal and accessing your child’s medical records visit the Medical Records department Monday through Friday 8 a.m. to 4 p.m. or call 865-541-8102.