Patient Portal

Access Your Child’s Medical Records Online


East Tennessee Children’s Hospital and its affiliated practices provide easy and private patient portal access to your child’s medical records online.


Parents who have had a child in the urgent care recently and provided an email address will automatically receive an email detailing how to access the portal.


Patients who received laboratory services while at the urgent care will receive results up to 48 hours after visit.




The interactive user guide below demonstrates how the Patient Portal works. For more information about signing up for the Patient Portal and accessing your child’s medical records visit the Medical Records department Monday through Friday 8 a.m. to 4 p.m. or call 865-541-8102.


Patient Portal User Guide – Children's Hospital from East Tennessee Children's Hospital

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“I am so thankful this is an option in Knoxville now! They were quick and efficient. Also great with kids! The front desk staff was extremely friendly and helpful. We will be back (hopefully not soon) for non-emergency issues in the future!” Facebook Review April 2018